Returns & Exchanges
At Semen Tanks, we are committed to your satisfaction and offer a 30-day return window for all equipment and accessories. Please ensure items are unused and in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack the tank or equipment in its original crate or protective box to prevent damage during transit, ensuring all components are included.
- 3.Ship the Item
Affix the provided shipping label to the exterior of the package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the integrity of the vacuum seal and hardware, your refund will be processed to your original payment method within 5-7 business days.